Warranty and Terms

Guarantee Policy

PCModShop will demonstrate the completed installation of software/mods, and confirm with customer that they are fully satisfied before leaving the session.

In the event that PCModShop is unable to install your requested software or fix the issue within reasonable time, a full refund will be offered. *Some conditions apply*

PCModShop reserves the right to decline sessions for issues or installations that are excessively challenging or are unable to be replicated.

These terms and conditions relate to all and any agreement between us when you buy services and/or products from PCModShop. Details of this agreement will be contained in the final sale and in the copy of the order details that will be provided to the consumer after transaction.

1. Products and Services
In this agreement the services and products provided by PCModShop are those supplied as detailed in the following agreement. Our products and services are provided to the best of our ability and based on the PCModShop’s personal experience and any information, facts and issues you provide. Any opinion, statement, recommendation or anything whatsoever shall not form a guarantee. Whilst we can advise you but it is your responsibility to ensure that products and services meet your particular needs.
Training is in no way to be construed as coaching, counselling or any type of management. You confirm that you are aware that any results, whether on a marketing, sales, training or other basis cannot be guaranteed from our design and/or development of your web site. You enter into this agreement with the understanding that you are responsible for your own results. You hold us free of all liability and responsibility for any actions or results or adverse situations created as a direct result of specific referral or advice given by us.
2. Support
Any level of Support is detailed in the Project Agreement.
Projects, including any completed web site are provided as a complete work. We are usually delighted to provide future support upon request, at extra agreed cost, but are not obligated in any way to do so.
3. Definitions
Services means anything we do on your behalf in accordance with this agreement.
Products are items including software which we supply to you, usually ancillary to our services. Products may also be supplied with their own terms/ license which you must adhere to.
Agreement means the document which specifically outlines what services you have told us you want and the price agreed for them.
Consumer means anyone purchasing not in the course of a business. This agreement is not intended to affect your statutory rights.
Intellectual Property Rights means all vested, contingent and future intellectual property rights including but not limited to any patent, trademark, service mark, registered design, copyright, design right, right to extract or exploit information from a database, database rights, know-how, confidential information or process, any application for any of the above, and any other intellectual property right recognized in any part of the world whether or not presently existing or applied for.
4. Abide by Terms
By making use of our organization and its products and services you will be deemed to; be aged 13 or over or have parental/legal guardian consent; have read and understood this agreement and agree to be bound by its terms and conditions. Where you are entering into an agreement on behalf of an organization you confirm that you have the legal right to do so.
5. Supply of Services
Whilst we will use our reasonable endeavors to supply the services, we shall not be responsible for any failure to provide services or any unavailability. We make no warranty against electronic virus, worms or any other fault or defect or problems which may occur. We will not be responsible for any loss or damage whatsoever caused resulting from a failure to provide or where a virus or defect occurs as a result of any e-mail or document we send you.
The presence of the web site on the internet is not our responsibility. We are not responsible for web-hosting and no guarantees can be made as to the availability or interruption of any hosting service.
During the supply of services we may make recommendations for other suppliers and this does not form any endorsement or guarantee as to supply of either services or products.
We reserve the right to suspend the services and to substitute any person within our organisation, such as developer or designer, where necessary.
We reserve the right to refuse to work with any specific individual without specifying a reason.
Where we have agreed to supply any report or documentation they will be in whatever format and contain the information that we, in our absolute discretion, deem appropriate.
6. Compatibility
Use of our products, the Internet and Web sites is designed for computers which meet certain applicable specifications as to hardware, including servers and software. It is your responsibility to ensure that the server we agree to initially install the web site on meets our minimum criteria for this and that you can run/use and products. Consultancy advice can be provided to you at your request as to the specifications. We will advise you at the time of your request whether any additional charge will be made for the provision of this advice.
You agree to fully test any application or programming relating to the game before it is made generally available for us. If any errors, bugs or problems are found during our operation or services, we will use our best endeavors to make the necessary corrections but we are not obligated to do so.
Ultimate responsibility for computers, including servers, hardware and software, hosting, internet connection, cabling once installed and maintaining a stable internet connection when interacting with your site rests with you.
7. Paid Services
Services are paid through PayPal only and is non-refundable unless in violation of the Guarantee Section.
9. Payment & Passing of Rights
Once all amounts due to us from you are paid and cleared you are assigned the rights to use, as applicable, the products and services, including, the web site which includes the text, graphics, animation, audio components and digital components contained within the finished web site, in accordance with these terms and conditions, the Project Agreement and any applicable agreement, terms or licence but no rights of ownership are conveyed unless specifically stated in the Project Agreement.
No such rights as described in above will pass until all amounts due to us from you are paid. This means that we will have a lien over any service, products, data or information.
The rights to photographs, graphics and any third party items such as programs or mods, always remain the property of their respective owners.
Unless you have our specific written agreement in the Project Agreement, all products, including Content Management Systems, interfaces, navigational devices, menus, menu structures or arrangements, icons, help, all operational instructions, scripts, CGI applications, software, programming/source code, and all other components of any source or object computer code that comprises the Website, all literal and non-literal expressions of ideas that operate, cause, create, direct, manipulate, access, or otherwise affect the Content and design elements used or developed and all software, and our products and results of our services remain our property and we retain full ownership rights and all intellectual property rights. You specifically agree not do anything that may in any way infringe upon or undermine our rights, title, or interest in the Website or our products and services. This includes, but is not limited to, any sale, transfer or gift of the whole or of any part of any item, data or anything whatsoever that we own. You fully understand that we may reproduce, reuse, develop and use in any other way we choose, anything within our ownership
10. Responsibility and Misuse
You agree that you are responsible for the actions of all your employees, agents, consultants and anyone who appears or purports to be a member of you.
You agree that you will solely be responsible for your use of any products and services provided to you and that you will use our products and services legally and only for the purposes that they are intended to be used for.
Furthermore you agree that you will not misuse the products and/or services supplied and that you will abide by any laws applicable to this agreement or the operation of it.
You specifically agree that we have no liability and furthermore you will indemnify us for any loss resulting in any breach of this clause.
We will always refuse to handle in any way, information or data or material which we, in our absolute discretion, deem to be illegal, offensive or controversial, and reserve the right to terminate this agreement without notice.
11. Our Access
You agree that you will do nothing which could restrict or inhibit our access for any examination following complaint of any services supplied under this agreement.
You will allow us full access to any existing information you may hold which relate to our services.
You will provide to us all information, and documents and anything that we need in order to complete the provision of services within specified deadlines. We will not be held responsible in any way for your failure to do this.
12. Third Party Software
Some features of our products and/or services may be based on software or items provided by third parties, such as shopping cart software or banking. By accepting our terms and conditions you are also agreeing to comply with the license and/or the terms and conditions in relation to any software or items provided by third parties, Any such software is provided on an no guarantee basis, without warranty and you specifically agree that we cannot be responsible for any faults, failures, errors, or issues relating to the operation of third party software nor the availability of updates and upgrades.
13. Intellectual Property Rights
All intellectual property rights of whatever nature in relation to our services, products and software shall remain ours, other than any third party rights which shall always remain vested within those third parties.
You specifically agree to comply with both our Intellectual Property Rights and those of any third party in relation to the services, software and products.
You agree to immediately notify us if you become aware of any infringement of the Intellectual Property Rights in relation to the software including any unauthorized use, copying or distribution
You agree to indemnify us against all actions, claims, proceedings, damages, costs and expenses arising from your actual or alleged infringement of intellectual property rights and that you will notify us within 24 hours of your knowledge of any such actual or alleged infringement. If we wish to, you further agree to allow us to conduct all negotiations and litigation and confirm that you will provide us with all reasonable assistance.
14. License
You agree that we have a non-exclusive agreement and does not allow anyway to edit, modify, adapt, translate, exhibit, publish, transmit, participate in the transfer of, reproduce, create derivative works from, distribute, perform, display, and otherwise use our content or services as necessary solely for the purposes of rendering and operating to you under this Agreement.
You understand that you have an Agreement to use our services and products and that this Agreement does not convey to you any rights of ownership.
15. Development Credit
You confirm that, unless specifically agreed otherwise, we reserve the right to include details of the project, including any images to show the nature of the work, for our use either on our web site or within any printed portfolio, as an example of our work.
16. Time Estimate
We will use all our reasonable endeavors to complete any supply of services within any time estimate that is given. However, we will not be liable for any loss or damage suffered because of any unavoidable or reasonable delay in completion, including third party involvement and your failure to deliver items such as documents or information. We will keep you informed about any delay and do our best to fulfill the guarantee.
17. Data Back-up
It will always remain your responsibility to retain up to date backup copies of any data in connection with your web site once the work has been completed by us and it is not our responsibility to retain any copies.
We can accept no responsibility whatsoever and will not be liable for any losses, claims or damages which may arise because data is not/has not been backed up.
18. Liability Disclaimer
To the extent that the law allows we will not be held responsible for any loss, incidental or consequential damage, or loss arising out of installation, use (unauthorized or otherwise), errors, mistakes, accident, theft or fraud, destruction, or any part of the provision of services we are providing.
In the unlikely event that we would be held liable for any losses occurring as a result of using/failing to use the services or at all, then such total damages for any loss whatsoever shall be limited, in relation to any one incident or series of related incidents, to 100% of the amount paid by you in respect of the agreement under which you claim.
19. Your Information and Data Protection
Any services we provide to you may be reliant on information provided by you, so you are responsible for ensuring that any information you provide is accurate, correct and up-to-date.
20. Confidentiality
Both of us agree that the specifications and documentation and information relating to this agreement are confidential, including information obtained about each other, the organizations, etc and that only the agreed information as appears on the web site can be disclosed other than as required by a Court Order.
21. Exclusivity
You specifically agree that we have full and exclusive working rights within the terms of provision of this agreement and that you will not involve other parties without our specific agreement in writing.
22. Assignment
The rights given cannot be transferred, sold, rented or shared in any way by you and nobody else can benefit but you. A copy of this agreement will be admissible in the case of any dispute or in any proceedings.
We reserve the right to assign and/or sub-contract all or any part of the services but if we do this it will not affect your rights under this agreement.
23. Electronic Product
A consumer may cancel a direct sales contract by giving notice of cancellation to the supplier not later than 10 days after the date that the consumer receives a copy of the transaction and has not yet received the service or products.
Where a service is involved, and we have both agreed that the service is commenced or provided within this 7 day cooling-off period.
If you are able to and do cancel, then we will then refund any amount you have paid within 30 days of receiving your cancellation.
24. Client queries / Complaints & Notices
We aim to respond to any queries or complaints within 7 working days. Complaints must be from Nominated Person, where applicable, and addressed in writing to us at our usual address on the Project Agreement. If any cause of complaint may amount to a breach of any term of this Agreement then you must allow us 30 days to remedy that breach.
Any notices for either party must be in writing to the address which appears on the Project Agreement.
25. Invalidity
Each clause or any part at all of this agreement is to be regarded as independent of the others. This means that should any clause or any part at all of this agreement be found to be unenforceable or invalid it will not affect the enforce-ability or validity of the rest of this agreement.
26. Term, Breach and Cancellation
The term of this agreement is during the time of purchase and use of any services.
We reserve the right to terminate this agreement immediately if you breach any term of this agreement, including any third party user agreement or if we refuse to handle your information or data and material. You will not be entitled to any refund in respect of unused services.
By giving you 30 days’ notice. In these circumstances we will refund you for any unused services or pre-paid fees within 30 days of the service ceasing. However we will not be responsible for any liability whatsoever, including any claims, expenses and fees, relating to the notice period and service ceasing.
If we do not act upon any breach immediately you should not assume that we have waived any rights as to enforceability or to seek redress, unless we have expressly stated that in writing.
Other than any rights described in this agreement, you may terminate this agreement at any time giving us notice of 1 calendar month. However, any monies due under this agreement must still be paid and we will not make any refund at all, including for any unused services or pre-paid fees.